Business Hour
Mon - Sat (8 a.m - 5 p.m)
Shipping And Delivery
You can trust that your order will be quickly processed and safely delivered.
🌍 Shipping Destinations
We ship worldwide, including the United States, Canada, United Kingdom, Australia, and many other countries.
If you’re unsure whether we ship to your location, feel free to contact us at: support@moctona.com
⏱️ Processing Time
- Please allow 1–2 business days for us to handle your order.
- A shipping confirmation email containing tracking information will be sent upon dispatch.
🚚 Estimated Delivery Times
| Country | Estimated Delivery Time |
|---|---|
| United States | Standard (Est. 7-14 days) Express (Est. 3-6 days) |
| Canada | Express (Est. 3-6 days) |
| United Kingdom | Express (Est. 3-6 days) |
| Europe (Major) | Express (Est. 3-6 days) |
| Australia | Standard (Est. 5-10 days) Express (Est. 3-5 days) |
| New Zealand | Express (Est. 3-6 days) |
| Uni Arab Emirates | Standard (Est. 7-14 days) Express (Est. 3-6 days) |
| Saudi Arabia | Standard (Est. 7-14 days) Express (Est. 3-6 days) |
| Japan | Standard (Est. 7-14 days) Express (Est. 3-6 days) |
| South Korea | Standard (Est. 7-14 days) Express (Est. 3-6 days) |
| Singapore | Standard (Est. 5-10 days) Express (Est. 3-5 days) |
| Malaysia | Standard (Est. 5-10 days) Express (Est. 3-5 days) |
| Rest of World | Express (Est. 5-10 days) |
Please note: delivery times may vary due to customs, holidays, or local courier delays.
💸 Shipping Fees
We offer free shipping to over 10+ countries. For countries not listed in the table above (Rest of World), we charge a flat Express Shipping fee of $40 with an estimated delivery time of 5-10 days.
📦 Tracking Your Order
A shipping confirmation email containing your tracking number will be sent upon dispatch. You can then track your order through the information provided in the message. Please refer to the details in that email to monitor your delivery status.
❗ Customs & Import Taxes
International orders may be subject to customs fees or import taxes upon arrival. These charges are the responsibility of the customer and vary by country. Please contact your local customs office for more information.